Quality - Acacia Languages

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E-mail: al@acacialanguages.com

QUALITY

Our concept of quality includes client satisfaction, and our objective is meeting the client's stated and implied requirements, by:

Establishing with our client the requirements of the project
Having high skilled native professionals do the job giving it all the time and attention it deserves
Using quality assurance procedures to make sure the requirements are met
Being committed to continued customer support

PROJECT REQUIREMENTS

Deliverables
Linguistic specifications
Schedule

CUSTOMER SUPPORT

Continued development of client specific translation memory to ensure consistency of terminology among different projects for the same client
Documentation updates

QUALITY ASSURANCE PROCEDURES

All translations are performed by translators competent of the subject matter
Technical documentation is translated by technical professionals including engineers
Terminology is scrupulously checked
Client glossaries are adhered to, verified and developed
Translations are reviewed by a second professional translator

Quality procedures check table
	Proofread	Translate	Check terminology	Compare original with translated text
Original text
In-process translation
Finished translation

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